Self-service terminals
Legislation/regulations
There appear to be no direct legislative or regulatory obligations in relation to accessibility of self-service terminals (e.g. ATMs, ticket dispensers, information kiosks etc.).
Other initiatives
Two policy statements in the 1996 ‘Freedom to Choose’ Action Plan for IT Use by People with Disabilities relate to self-service terminals:
- The plan stated that IT facilities installed in public places should be accessible to everyone, including disabled users, regardless of whether they were supplied by public or private providers
- The plan also proposed an initiative to explore the potential of intelligent-card technology to enable individually-adapted solutions to man/machine communication, such as cash machines, public terminals and ticket machines
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We are interested in receiving any corrections and/or additional information that may help us to update or improve our understanding of the current state of affairs in this country concerning the accessibility of self-service terminals. This may concern information on relevant legislation, other policies and/or the level of accessibility actually achieved. Please enter your contribution in the “Leave a Reply” box below or send an e-mail to meac at empirica dot com.
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