Self-service terminals
Legislation/regulations
While there appear to be no direct legislative or regulatory obligations in relation to accessibility of self-service terminals, there is a relevant commitment in Action 2.5.(c) of the National Plan for the Promotion of Accessibility (PNPA) 2007-2015. This Action aims to ensure that the ATM (Automated Teller Machines) interfaces, information kiosks, or systems of selling transportation tickets, as well as the public internet spaces, can be accessed by people with disabilities (namely, with vision and hearing impairments, as well as by persons in wheel-chairs). According to the PNPA, this measure will be executed by the Ministry of Sciences, Technology and Higher Education/Unit for Innovation and Knowledge (UMIC), the Institute of Informatics and the SIBS. It is expected that this measure will be executed during 24 months, starting in February 2007.
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We are interested in receiving any corrections and/or additional information that may help us to update or improve our understanding of the current state of affairs in this country concerning the accessibility of self-service terminals. This may concern information on relevant legislation, other policies and/or the level of accessibility actually achieved. Please enter your contribution in the “Leave a Reply” box below or send an e-mail to meac at empirica dot com.
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